Privacy Policy

We provide strategic communications, crisis communication, media relations, stakeholder engagement, content, and executive advisory services.

 

What we collect​

• We collect information that helps us operate our site and deliver services:

• You provide directly: name, email, phone, organization, role, message content, newsletter preferences, and files you upload (e.g., to request resources).

• Usage & device data: IP address, browser type, pages visited, time on page, referral URLs, and general location (city/region) via cookies and similar tech.

• Marketing & analytics data: email opens/clicks, campaign performance.

• Payment data: We do not accept payments or bookings on our website at this time.

 

We do not intentionally collect sensitive personal information. Please do not submit it.

 

How we collect it

• Forms & email: when you contact us, subscribe, or download a resource.

• Cookies & similar tech: through our site host (Wix) and tools we use (e.g., analytics, email marketing).

• Third-party sources: if you interact with our ads or social channels and consent there.

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Why we use it

We process personal information to:

• Respond to inquiries and provide requested resources.

• Send newsletters and updates you opt into (you can unsubscribe anytime).

• Improve site performance, security, and content.

• Plan and measure marketing (what content is useful, not who you are).

• Comply with legal obligations and enforce our terms.

 

Legal bases (EU/UK visitors)

Where applicable, our legal bases include legitimate interests (running and protecting our business, improving our site), consent (newsletters, certain cookies), and contract (answering your requests). You may withdraw consent at any time.

 

Cookies & similar technologies

Our site uses cookies (and similar tech) for essential functions, analytics, and limited marketing measurement.

• You can manage cookies via your browser settings and (if enabled) our cookie banner/preferences.

• Blocking some cookies may impact site features.

 

Sharing your information

We don’t sell your personal information. We share it only with:

• Service providers/“processors”: e.g., Wix (hosting), analytics, email marketing, file storage, CRM. They process data under our instructions.

• Professional advisers and legal authorities if required by law or to protect rights.

• Business transfers: if we explore or complete a reorganization or sale, your info may transfer with standard safeguards.

 

International transfers

Our site and providers may process data in the United States and other countries. Where required, we use appropriate safeguards (e.g., standard contractual clauses).

 

Data retention

• We keep personal information only as long as needed for the purposes above:

• Inquiry and project records: typically up to 24 months after last interaction (unless required longer by law).

• Newsletter data: until you unsubscribe or we prune inactive contacts.

• Analytics data: per provider defaults/limits.

 

Your choices & rights

• Unsubscribe: every marketing email includes an unsubscribe link.

• Access/Correct/Delete: You can request a copy, correction, or deletion of your data (subject to applicable law).

• Opt out of analytics/ads cookies: use our cookie banner (if shown) and/or your browser settings; you can also use platform tools (Google/Meta) to control ads personalization.

• Do Not Track: we do not respond to DNT signals due to industry limitations.

To exercise rights, email cloverlinecommunications@gmail.com. We may need to verify your identity.

 

U.S. state privacy disclosures (e.g., CA/CO/CT/VA/MT)

Depending on your state, you may have rights to access, correct, delete, or limit certain uses of your personal information and to opt out of “sale” or “sharing” (cross-context behavioral advertising). We do not sell personal information. If we ever use cross-context advertising, we will offer an opt-out link (“Do Not Sell or Share My Personal Information”). You won’t receive discriminatory treatment for exercising your rights.

 

Children’s privacy

Our site and services are not directed to children under 13, and we do not knowingly collect their data.

 

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is 100% secure.

 

Third-party links

Our website may link to other sites. We’re not responsible for their content or privacy practices. Review their policies before providing information.

 

Changes to this policy

We may update this policy to reflect changes to our practices or legal requirements. We’ll post the new date at the top. Significant changes may be highlighted on the site.